Privacy Policy
Your privacy matters to us. This policy explains how quantorevia collects, uses, and protects your personal information when you use our financial decision-making platform.
Last Updated: March 15, 2025
Information We Collect
When you use quantorevia's financial decision-making platform, we collect several types of information to provide you with personalized insights and improve our services. Understanding what information we gather helps you make informed decisions about your data.
Personal Information You Provide
- Account details including your name, email address, phone number, and postal address
- Financial information such as income ranges, spending categories, and investment preferences
- Profile information including age group, occupation, and financial goals
- Communication preferences and feedback you provide through our platform
Information Collected Automatically
Our platform automatically collects certain information when you visit and use our services:
- Device information including IP address, browser type, operating system, and device identifiers
- Usage data such as pages viewed, time spent on platform, and interaction patterns
- Location information based on your IP address (general geographic area only)
- Cookies and similar tracking technologies to enhance your user experience
How We Use Your Information
quantorevia uses your personal information to deliver relevant financial insights and maintain our platform's functionality. We've organized our data usage into clear categories so you understand exactly how your information serves you.
| Purpose | Types of Data Used | Legal Basis |
|---|---|---|
| Platform functionality and user accounts | Account details, login credentials | Contract performance |
| Personalized financial recommendations | Financial preferences, usage patterns | Legitimate interest |
| Customer support and communication | Contact information, support requests | Contract performance |
| Security and fraud prevention | Device data, usage patterns, IP addresses | Legitimate interest |
We never use your personal information for automated decision-making that significantly affects you without human oversight. Our financial recommendations are tools to assist your decision-making, not replace your judgment.
Information Sharing and Disclosure
quantorevia takes a restrictive approach to sharing your personal information. We only share data when necessary to provide our services or when required by law. Here's when and why we might share your information:
Service Providers and Partners
We work with trusted third-party service providers who help us operate our platform. These include:
- Cloud hosting providers for secure data storage and platform infrastructure
- Payment processors for handling subscription transactions (we don't store your payment details)
- Analytics services to understand platform usage and improve user experience
- Email service providers for sending important account and platform updates
All service providers are bound by strict data processing agreements and can only use your information as instructed by quantorevia.
Legal Requirements and Safety
We may disclose your information when legally required or to protect the safety and rights of our users:
- In response to valid legal requests from Canadian authorities or courts
- To comply with applicable laws, regulations, or legal processes
- To investigate potential violations of our terms of service
- To protect against fraud, security threats, or other harmful activities
Your Privacy Rights Under Canadian Law
As a Canadian company, quantorevia complies with federal and provincial privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act). You have significant rights regarding your personal information, and we're committed to helping you exercise them.
Access and Portability Rights
- Right to Access: Request a copy of all personal information we hold about you
- Data Portability: Receive your data in a commonly used, machine-readable format
- Information About Processing: Learn how we collect, use, and share your data
Control and Correction Rights
- Right to Rectification: Correct inaccurate or incomplete personal information
- Right to Deletion: Request deletion of your personal information (subject to legal requirements)
- Right to Restrict Processing: Limit how we use your information in specific circumstances
- Right to Object: Opt out of certain types of data processing, particularly for marketing purposes
To exercise any of these rights, contact us using the information provided at the bottom of this policy. We'll respond to your request within 30 days and may ask for identification to verify your identity.
Data Security and Protection
Protecting your personal information is fundamental to our operation. We implement comprehensive security measures that go beyond basic requirements to ensure your data remains safe and confidential.
Technical Security Measures
- End-to-end encryption for all data transmission using industry-standard TLS protocols
- Advanced encryption at rest for all stored personal information
- Multi-factor authentication requirements for all administrative access
- Regular security audits and penetration testing by third-party specialists
- Automated monitoring systems for detecting and responding to security threats
Organizational Security Practices
- Strict access controls ensuring employees only access data necessary for their roles
- Regular privacy and security training for all team members
- Incident response procedures for quickly addressing any security concerns
- Regular backup procedures with encrypted, geographically distributed storage
In the unlikely event of a data breach affecting your personal information, we will notify you within 72 hours and provide clear information about what happened and steps we're taking to address the situation.
Data Retention and Deletion
We keep your personal information only as long as necessary to provide our services and meet legal requirements. Our retention practices balance your privacy rights with practical and legal needs.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | Duration of account + 2 years | Support queries, legal compliance |
| Financial preferences and settings | Duration of account | Platform functionality |
| Usage and analytics data | 3 years maximum | Platform improvement, trend analysis |
| Support communications | 3 years after resolution | Quality assurance, legal compliance |
When you delete your account, we immediately remove your personal information from active systems. Some information may remain in backup systems for up to 90 days while we complete our deletion processes.
Cookies and Tracking Technologies
quantorevia uses cookies and similar technologies to enhance your experience on our platform. We believe in transparency about these technologies and give you control over how they're used.
Essential Cookies
These cookies are necessary for our platform to function properly. They enable basic features like secure login, account access, and platform navigation. You cannot opt out of essential cookies while using our services.
Analytics and Performance Cookies
We use these cookies to understand how users interact with our platform, which helps us improve functionality and user experience. This includes information about popular features, common user paths, and technical performance data.
Preference and Functionality Cookies
These cookies remember your choices and preferences to provide a more personalized experience. They might store your language preferences, dashboard layout choices, or notification settings.
You can control cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality. We provide a cookie preference center in your account settings where you can manage non-essential cookies.
International Data Transfers
While quantorevia primarily operates within Canada, some of our service providers may process your information in other countries. We ensure appropriate safeguards are in place for any international data transfers.
When we transfer personal information outside Canada, we:
- Use service providers in countries with adequate privacy protections as recognized by Canadian authorities
- Implement standard contractual clauses that provide equivalent protection to Canadian privacy laws
- Conduct due diligence on foreign service providers' privacy and security practices
- Limit data transfers to what's necessary for specific service delivery
Most of our core infrastructure remains within Canada, and we prioritize Canadian service providers when possible.
Children's Privacy
quantorevia's financial decision-making platform is designed for adults and we do not knowingly collect personal information from individuals under 18 years of age. If you're under 18, please do not create an account or provide personal information through our platform.
If we become aware that we've inadvertently collected personal information from someone under 18, we will delete that information promptly. Parents or guardians who believe their child has provided us with personal information should contact us immediately using the contact information provided below.
For users between 16-18 years old interested in financial education, we recommend exploring our educational resources with parental guidance before considering account creation when you reach the age of majority.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we'll notify you in several ways to ensure you're aware of how we protect your information.
How We Notify You of Changes
- Email notification to your registered email address for significant changes
- In-platform notifications when you log into your account
- Updates to the "Last Updated" date at the top of this policy
- Prominent notices on our website for major policy revisions
We encourage you to review this privacy policy periodically to stay informed about our privacy practices. Significant changes will take effect 30 days after notification, giving you time to review and understand any modifications.
Privacy Questions and Contact Information
If you have questions about this privacy policy, want to exercise your privacy rights, or need to report a privacy concern, we're here to help. Our privacy team is committed to addressing your inquiries promptly and thoroughly.
We aim to respond to all privacy-related inquiries within 5 business days. For urgent privacy concerns, please call our office directly during business hours (Monday-Friday, 9:00 AM - 5:00 PM EST).